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I am very pleased to report a dramatic improvement in my sales effectiveness. My comfort level with customers is greatly enhanced now because I am much better able to read customers. Their verbal behavior and body language are much clearer to me. This new skill allows me to feel in control of the sales process, which I had never felt before. I am also much more confident now. Felling more comfortable and confident has allowed me to successfully raise prices on smaller bids. I have also learned to be less price sensitive in making their final choice of contractor.
Being better able to read my customers, feeling increased confidence and more in control of the sales process are all direct benefits of my work with Scott Sherwin. I am actually looking forward to continuing with my training to uncover new issues and challenges.
Larry Bushner, Owner, The Grout Doctor, Arlington,TX